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OUR PROCESS
Place your order online, over the phone or via email. Any eligible specials are applied automatically.
Your order is immediately processed. Once received, we will contact you if we require any further details or instructions regarding your artwork. No payment is required at this stage, although you do have the option of prepaying for your order.
Our creative team will quickly start work on your design & send you a digital proof for review.
You will typically receive your proof within 2 business hours and any changes you request are completed. Once you approve the final artwork proof, your order will be ready for production. Payment for your order now becomes due and you will receive a receipt via email.
Production for Straight Edged Magnets are completed, ready for dispatch within 24 hours.
Most Rounded Corner and Shaped Magnets will take between 2 - 4 business days to manufacture, ready for dispatch. All other products generally take up to 3 business days. Quantities exceeding 10,000 may take a little extra time to produce.
Your completed order will be delivered by express courier to your door. Fully insured.
All orders for metro VIC, NSW, SA & ACT generally arrive within 1-2 business days (after dispatch). QLD, WA, TAS & NT orders generally arrive within 3-5 business days (after dispatch). All other country / rural areas may take a little longer.
Only pay once you're 100% happy with your artwork.
That's right, we'll only request payment once you are 100% happy with your finished design and have approved your artwork. At this point, your order will then go into production. more >>
Guaranteed Lowest Price or it's Free! Even up to 30 days after purchase!
As you are dealing directly with the manufacturer, we offer a 'Lowest Price or it's Free' policy. If you provide us with a competitors quote that we just can't beat, your magnets will be supplied to you free. more >>
If we've screwed up, we'll reprint or refund your order. No questions asked.
If it's our fault, it should be our problem, not yours. We'll make sure we resolve any issue we have caused as soon as possible with a solution that works for you, be it a reprint, refund or credit. We also take care of any return delivery charges.
We don't charge you any sneaky fees to pay for your order.
We are totally transparent, you'll know what you are paying for before you buy. Don't fall for the petty tricks of competitors who offer a seemingly low price and then hit you with hidden costs at checkout.
When you shop with us, you pay for magnets, not expensive setup costs.
Why pay for a die you may never use again? Or even worse, why keep ordering the same shape just to avoid paying for another die? Mister Magnets does not charge any fees for die setup. You can have a different shape every time you order for no extra setup cost.
We'll always bend over backwards to ensure you are 100% happy. Guaranteed.
In the unlikely event that your order arrives damaged, goes missing, is defective or you receive the wrong product, we'll fix it to ensure you are 100% satisfied. No questions asked.
